Meet the Team

Tony comes from a customer service background spanning some 26 years and has experience dealing with all types of customers.

Having started his working life in the financial services sector he has progressed through the FMCG and capital goods sectors ending up in the utilities marketplace in 1997.

Tony says, ‘We all have an in-depth knowledge of utility markets and enjoy excellent working relationships with the major supply companies, which allows us to source the best offers and services in the market on behalf of our clients. However, it’s not all about price. In addition to procurement solutions, we are able to assist in all aspects relating to utilities, including energy audits, dispute resolution and bill checking. It is all about providing superior customer service, which is paramount’.

Tony has spent most of the last 15 years in the utility industry gaining experience in a number of key disciplines in the provision of energy supplies to end users.

Tony says, ‘Price is important but the best way to save money is not to use the service in the first place. It’s well known that a 20% reduction in energy consumption can have the same bottom line impact as a 5% increase in sales. We encourage our clients to take a long-term view and Utility Assist can identify cost-effective actions for energy efficiency improvements.’