The BBC are reporting that the promised help for business from the government regardsing energy costs won't com
What to do in an Emergency
|
NDO Name |
Area covered |
MPID |
Short code |
Address for loss of supply issues |
Emergency power loss number |
WEB Site / email |
|---|---|---|---|---|---|---|
|
Electricity North West |
North West England |
NORW |
16 |
Electricity North West Ltd, Customer Relations, PO Box 218 Warrington WA3 9BY |
0800 195 4141 |
enwl.co.uk/contact |
|
Energetics |
|
GUCL |
26 |
Energetics Electricity, International House, Stanley Boulevard, Hamilton International Technology Park, Glasgow, G72 0BN |
0800 8048688 |
energetics-uk.com |
|
ESP Electricity |
|
LENG |
25 |
ESP Electricity, Hazeldean Station Road, Leatherhead Surrey KT22 7AA |
0800 731 6945 |
esputilities.com |
|
GTC |
|
ETCL |
27 |
GTC, Energy House, Woolpit Business Park, Bury St Edmunds Suffolk, IP30 9UP |
0800 0326990 |
gtc-uk.co.uk info@gtc-uk.co.u |
|
Independent Power Networks |
|
IPNL |
24 |
Northern Powergrid, Customer Relations, Manor House, Station Road, Penshaw Houghton le Spring, DH4 7LA |
0800 013 0849 |
independentpowernetworks.co.uk info@gtc-uk.co.uk |
|
Northern Powergrid |
North of England |
NEDL |
15 |
Electricity North West Ltd, Customer Relations, PO Box 218 ,Warrington WA3 9BY |
0800 668 877 03301230877 |
northernpowergrid.com cus.serv@northernpowergrid.com |
|
Northern Powergrid |
Yorkshire |
YEDL |
23 |
Northern Powergrid, Customer Relations, Manor House, Station Road, Penshaw, Houghton le Spring, DH4 7LA |
0800 375 675 0330 123 0675 |
northernpowergrid.com cus.serv@northernpowergrid.com |
|
SP Energy Networks |
Merseyside & North Wales |
MANW |
13 |
SP Energy Networks, Customer Connections, PO Box 290, Lister Dr., Liverpool, L13 7HJ |
0800 001 5400 03301010400 |
spenergynetworks.co.uk |
|
SP Energy Networks |
Central & Sth Scotland |
SPOW |
18 |
SP Energy Networks, Customer Connections, 55 Fullarton Drive Cambuslang, Glasgow, G32 8FA |
0800 092 9290 0330 10 10 222 |
spenergynetworks.co.uk |
|
SSE Power Distribution |
North of Scotland |
HYDE |
17 |
Scottish Hydro Electric Power Distribution plc, Network Management Centre, 2nd Floor Inveralmond House, 200 Dunkeld Road, Perth PH1 3AQ |
0800 300 999 |
ssepd.co.uk |
|
SSE Power Distribution |
South of England |
SOUT |
20 |
Southern Electric Power Distribution plc, Network Management Centre, Walton Road Cosham, Portsmouth, PO6 1UJ |
0800 072 7282 |
ssepd.co.uk |
|
UK Power Networks |
East of England |
EELC |
10 |
UK Power Networks Customer Care Fore Hamlet Ipswich Suffolk, IP3 8AA |
0800 783 8838 0333 202 2021 |
ukpowernetworks.co.uk |
|
UK Power Networks |
London |
LOND |
12 |
0800 028 0247 0333 202 202 |
ukpowernetworks.co.uk |
|
|
UK Power Networks |
South East England |
SEEB |
19 |
0800 783 8866 0333 202 2023 |
ukpowernetworks.co.uk |
|
|
Western Power Distribution |
East Midlands |
EMEB |
11 |
Western Power Distribution Information Centre, Avonbank Feeder Road, Bristol, BS2 0TB |
0800 6783 105 |
westernpower.co.uk info@westernpower.co.uk |
|
Western Power Distribution |
West Midlands |
MIDE |
14 |
|||
|
Western Power Distribution |
South Wales |
SWAE |
21 |
|||
|
Western Power Distribution |
South West England |
SWEB |
22 |
Disruptions to business energy supplies are rare but here you’ll find all the details you need to manage any issues with the minimum of fuss.
Electricity
Check with your neighbours – if they haven’t lost their supply the fault is probably in your building. Call a qualified electrician for advice. If you have a power cut, call your electricity distribution company.
You can find your supply number on any electricity bill - see the diagram below and use the two digits at the bottom left of the supply number to find the short code.
Gas
If you smell gas:
- DON’T turn any electrical switches on or off
- DON’T smoke, use matches or naked flames
- DON’T use a mobile phone near a suspected leak
- DON’T leave it to someone else to report - you could be putting yourself and others at risk
- DO put out naked flames
- DO open doors and windows
- DO keep people away from the affected area
National Grid Gas is responsible for the gas network and operates a 24-hour emergency service to stop any gas escape completely free of charge. They can be contacted on
800 111 999.
If your gas has been cut off please call us on 08701 611 030 (8.30am – 5.30pm) or contact National Grid on 0845 6066 766 (24hr).
Carbon monoxide and safety
Carbon monoxide is a highly poisonous gas that can kill. Any appliance that burns gas can produce carbon monoxide if it hasn’t been properly installed or serviced.
Any gas-burning appliance must always have adequate ventilation. It is also recommended that gas appliances are serviced every year by a Gas Safe registered engineer.
You should also check gas appliances regularly, looking out for any of the following:
- Staining or discolouration, as well as sooty deposits
- A strange smell when the appliance is working
If you notice any of these signs, call 0800 111 999
